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Frequently Asked Questions
Below is a list of the most common questions we
get about Subtitle Translation Wizard. If your question isn't answered, please contact
us.
General Questions
General Questions
Q. Which
computers will Subtitle Translation Wizard work on?
A. Subtitle Translation Wizard will work on Windows 2000, xp, vista and windows 7, 8 and above.
Q. Why language mapping text is not exactly matched?
A. When you are using Subtitle Translation Wizard, you may find language mapping text is not exactly matched. That means language text from a subtitle file doesn't match language text from another subtitle file line by line. This because those subtitle file doesn't match by time line. You must adjust the language mapping text by manually under this condition.
Q. Why language text can not be displayed normally?
A. This is a CharSet problem. You can change the file one or two's CharSet by click CharSet menu and sub-menu until language text can be displayed normally. If language text still can not be displayed normally, then the problem is that the related language is not installed by your windows system. You can install this language by control panel in your windows system.
Q. Why windows firewall prompt an alert dialog?
A. Subtitle Translation Wizard listen 1245 and 1246 port for time synchronization. So if windows firewall prompt the alert dialog, please unblock those ports and it will be absolutely safe.
Otherwise Subtitle Translation Wizard can not play subtitle.
Q. How much does Subtitle Translation Wizard cost?
A. Subtitle Translation Wizard costs USD $24.95. If you're purchasing from another country, the
cost will be converted into your local currency by your credit card
issuer.
Q. How do I purchase
Subtitle Translation Wizard?
A. Please see this page: Buy Now
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